Learn how to book a service below

1️⃣ Log In

Go to our booking page and log in using the mobile number we have on file.
If that doesn’t work, please reach out to us at info@thedogstay.com — we’ll help you get set up.

You’ll receive a 6-digit code by text message to verify your phone number.

Screenshot of a mobile phone input form with a telephone number, a keyboard icon, and an orange 'Next' button.
A digital interface with five blank input fields for a code, a button labeled 'Continue' in peach color, and instructions to input the code or resend a 36-second code.

2️⃣ Access Your Account

Once logged in, you’ll land on your Customer Account Page.
Tap “Book New Appointment.”

  • Boarding – Overnight stays in our cozy, crate-free suites

  • Daycare – Playtime and enrichment during the day

  • Grooming – Spa services (walk-ins welcome based on capacity, if your pup’s eval and vaccines are current)

Userdashboard for pet daycare with upcoming appointment for a dog named Pearl, scheduled for December 15, 2025, from 7:00 am to 4:30 pm. The page includes options for appointments, pets, packages, report cards, agreements, and payments, with a button to book a new appointment. The daycare center is called The Dog Stay, located at 8122 Georgia Avenue, Silver Spring, MD.

3️⃣ Choose Your Service

Select the type of service you’d like — for example, Boarding.

Screenshot of a booking app with options for Boarding, Daycare, and Grooming, each with icons: a house for boarding, a ball and outdoor space for daycare, and a bathtub with soap for grooming.

4️⃣ Choose Your Pet

Pick which of your pets you’d like to book for.

Screenshot of a pet selection screen showing three pets: Pearl (female), Caesar (male, selected), and Momo (male, missing info). There is a red error message requesting pet info update, and a large orange continue button at the bottom.

If you’re prompted to update vaccine records, please:

  1. Enter the expiration dates

  2. Upload proof of vaccination from your vet

  3. Tap Save

Make sure all required fields are filled in before continuing.

Digital interface for selecting pets to board, showing three pets named Pearl, Caesar, and Momo with status icons and update requests.
Screenshot of an online pet health record form showing vaccination records for influenza K9, rabies, distemper, and bordetella, and medical info including pet's vet name, phone number, and address.
A digital form for editing a vaccination record, showing an expiration date of September 9, 2027, and an icon to upload or attach a document in Word, PDF, or image format.

5️⃣ Add Services

You can also add grooming while boarding — choose the service or skip it and click Confirm Service for your pet.

Screenshot of a mobile app for booking service at Caesar, showing a section with details about the boarding service including a description, price of $77 per night, and features like disinfected beds, no prison cells, and 24-hour staff.
A screenshot of a booking service webpage for grooming and bathing services including options to select grooming, haircut, oatmeal bath, and veterinary eye wash, with a 'Confirm service for Caesar' button at the bottom.

6️⃣ Select Drop-Off & Pick-Up Times

Pick your estimated drop-off and pick-up times (don’t worry if they change — we’re flexible!).

Then tap Select Time.

Mobile app screen showing a booking service details form with pet arrival and pickup times. A modal window displays selectable time options with 11:00 am highlighted. Orange 'Select time' button at the bottom.

7️⃣ Add Notes

Include any important details such as medications, feeding instructions, or special requests.
Then tap Continue.

Pet boarding service form with pet arrival and pickup times at 11:00 am, an option indicating this pet needs medication, and an 'Add' button for feeding and medication schedules, with a large orange 'Continue' button at the bottom.

8️⃣ Review & Submit

Double-check your details and tap Submit Booking Request.

You’ll receive a confirmation by text or email, and we’ll follow up once your booking is officially confirmed.

Card On File

A valid card on file is required to complete your booking request.

If a payment method is not already saved to your account, you’ll be prompted to add one and accept our cancellation policy before submitting your request.

Your card will not be charged at the time of booking.

Booking request form for a stay from December 23 to December 26, 2025, with a total cost of $291.00, including one guest pet named Caesar. Includes check-in and check-out times and a submit button.

❤️ Thank You!

We can’t wait to welcome your dog back for more tail-wagging fun, playtime, and relaxation — The Dog Stay way: crate-free, safe, and full of love.