We will reply to your email within 24 hours with available days and times or request other information as applicable. When you arrive, we will take you and your pup(s) back to an evaluation room. From there, we will bring in a couple of dogs to introduce to your pup(s). We are looking for signs of aggression and anxiety. Assuming all looks ok, an attendant will stay with all of the dogs, while we take you for a tour of the facility and operation, also to see how the pup does without you there. Once we return, the attendant will give us feedback as to whether it seems suitable for all. We focus on safety first. If all goes well, we will then allow access to the services, but will communicate to you if we observe any abnormal and unsafe behavior during any stay.